Privacy Policy

Effective Date: April 2026

1. Information We Collect

We collect information you provide directly to us, including your name, phone number, email address, service address, and any details regarding your HVAC system or service needs. We also collect communication history between you and our technicians.

2. How Data is Used

Your data is used solely to provide HVAC services, including scheduling appointments, providing estimates, completing repairs, and sending service-related updates or follow-up communications.

3. SMS Opt-In & Mobile Information (Critical Disclosure)

By providing your phone number, you consent to receive non-marketing text messages from Hawkins Heating and Cooling LLC.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to analyze traffic and optimize performance. These tools collect non-personal info such as browser type and pages visited. You can disable cookies in your browser settings.

5. Data Security & Practices

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. User Rights

You have the right to access, correct, or delete your personal data. You may unsubscribe from our communications at any time by contacting us at 614-805-2738 or following the opt-out instructions in our messages.

7. Contact Us

Hawkins Heating and Cooling LLC
670 Rarig Ave, Columbus, OH 43219
614-805-2738