Terms and Conditions

1. SMS Program Description

Hawkins Heating and Cooling LLC provides service-related text messaging. Use cases include appointment reminders, technician arrival updates, job status updates, and direct communication regarding your HVAC system repair. We do not send promotional or "blast" marketing messages.

2. SMS Opt-Out & Support

• To Opt-Out: Text STOP to any message you receive from us to cancel. After you send "STOP", we will send you one final message to confirm you have been unsubscribed.
• For Support: Text HELP for assistance, or call us directly at 614-805-2738.

3. Rates & Carrier Liability

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your service needs. Mobile carriers are not liable for delayed or undelivered messages.

4. Age Requirement

By using our services or website, you confirm that you are at least 18 years of age or have permission from a legal guardian.

5. Links to Privacy Policy

Your use of our services is also governed by our Privacy Policy, which provides details on how we protect your data. View the policy here: https://hawkisheatingandcooling.com/privacy-policy

6. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Ohio.